Refund and Returns Policy – spartactics.com

Refund & Returns Policy

Last updated: 2026

Overview

We offer a 30-day return policy. If 30 days have passed since your purchase was delivered, we cannot offer a refund or exchange.

To be eligible for a return, items must:

Be unused
Be in the same condition that you received them
Be returned in the original packaging

Proof of purchase (such as an order confirmation or receipt) is required to complete a return.

Please do not send items back to the manufacturer.

Non-Returnable Items

The following items are not eligible for return or refund:

Gift cards
Digital or downloadable products
Items returned in used, damaged, or altered condition not caused by our error

Refunds

Once your return is received and inspected, we will notify you by email that we have received your item.

If your refund is approved, the refund will be issued to your original payment method within a reasonable number of business days.

Refund processing times may vary depending on your bank or payment provider.

Late or Missing Refunds

If you have not received your refund:

Check your bank account again.
Contact your credit card company, as it may take time for the refund to be officially posted.
Contact your bank, as processing times can vary.

If you have completed these steps and still have not received your refund, please contact us at:

info@spartactics.com or through our contact form.

Exchanges

We replace items only if they are defective or damaged.

If you need to exchange a defective or damaged item for the same product, please contact us at:

info@spartactics.com or through our contact form.

Returns

To initiate a return, contact us first at:

info@spartactics.com or through our contact form.

If your return is approved, you will be provided with instructions for returning the item.

Returned items should be mailed to:

Spar Tactics^®, LLC
157 Broadmoore Blvd
Pataskala, OH 43062
United States

Return Shipping

Customers are responsible for the cost of return shipping unless the item arrived damaged or defective.

Shipping costs are non-refundable.

If a refund is issued, the cost of return shipping may be deducted from the refund amount where applicable.

We recommend using a trackable shipping method or purchasing shipping insurance when returning items, especially for higher-value products. We cannot guarantee that returned items will be received without tracking.

Gifts

If an item was purchased as a gift and shipped directly to the recipient, a refund may be issued as store credit once the returned item is received.

If the item was not marked as a gift at the time of purchase, the refund will be issued to the original purchaser.

Need help?

For questions related to refunds, returns, or exchanges, please contact:

info@spartactics.com or through our contact form.